Return Policy

How do I return my order?

 You can start your return by either contacting us via the contact page or reaching out to us at Diana@resiliencemedicalsupplies.com

Can I exchange a Resilience Medical order?
The best way to exchange an order is to simply place a new order for the item you want and return the item that you have.

How do I return a defective or faulty product?
We stand behind all of our products. If your item is potentially defective or flawed, and it's been less than 30 days since your purchase, simply message us to return the item.

Where do I send my return?
You're item can be returned by sending it to 

Resilience Medical 

3967 Main St. 

Unit 1 

Amherst NY 14226 

When will I get my money refunded? 

After the order arrives back at our headquarters, we will refund your money. It may take a few days for the changes to appear on your credit cards. If there are any questions, please reach out.